Choose Your Development Model
Three clear options for support and development; two options for staff augmentation. Choose based on how you want to work.
MODEL 01
Flexi Teams
One team. Multiple skills. One hourly rate.
Access architects, project managers, developers, designers, QA, DBA and infrastructure specialists through one monthly pool of hours at a blended rate. Adjust hours as needs change; receive timesheets.
Best for
Evolving requirements; varying skill needs; predictable monthly budgets.
MODEL 02
Dedicated Development Teams
Your team. Your priorities. Long-term continuity.
Named professionals work exclusively on your project or product. Time-and-materials billing based on hours worked, with monthly timesheets and retained product knowledge.
Best for
Long-term development; continuous backlog; stable product teams.
MODEL 03
Outcome-Based Development
Defined scope. Agreed price. Delivery ownership.
Abacasys owns end-to-end delivery against agreed requirements, fixed price, milestones and acceptance criteria, including design, development, testing and delivery.
Best for
Well-defined applications, integrations, modernization and AI pilots.

Which Model Is Right for You?
Your requirement
Recommended model
Variable workloads and a predictable monthly budget
Shared Managed Support
Consistent tickets and familiar engineers
Dedicated Named Support
Few incidents but SLA-based availability
On-Call Support
Long-term knowledge retention
Dedicated Named Support
Multiple applications with changing priorities
Shared Managed Support
Support That Fits Your Operations
Flexible coverage
8x5, 16x5, 24x5, weekend and 24x7 arrangements.
Flexible coverage
8x5, 16x5, 24x5, weekend and 24x7 arrangements.
Oracle expertise
Oracle APEX, Oracle Database, ORDS, OCI and enterprise applications.
Flexible commercials
Hours pools, exclusive resources or on-call retainers.

How We Get Started
01
Understand
Review applications, ticket volumes,
coverage and expectations.
02
Recommend
Agree the model, capacity, coverage
and service levels.
03
Onboard & support
Set up access, knowledge transfer, escalation
and reporting.

See our work in practice
Explore how Abacasys has used Oracle APEX and related Oracle technologies to solve application challenges in utilities, manufacturing, healthcare, retail, and other industries.
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Frequently Asked Questions
Answers to common questions about our engagement models and Oracle focused capabilities.

Not Sure Which Support Model Fits?
Tell us about your requirements. We’ll help you choose the right engagement structure,
capacity and commercial approach.


